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Our Privacy Policy When you order we ask for your name, mailing address, appropriate billing information, and email address. This information allows us to process your order, fill your order and notify you of your order status. Electronic Newsletters If you sign up to receive Piano Lane newsletters, we ask only for an email address which we use to send periodic newsletters to you. Your contact information may also be used to notify you about important changes to the Web site, new Piano Lane services and special offers. If you would rather not receive this information, log in and edit your account information. Encryption Technology Piano Lane uses encryption technology to keep your personal information safe. All your ordering information is automatically encrypted by our secure server. Your credit card and billing information cannot be read by a third party as it travels to our ordering system. Credit Card Transactions Credit card transactions are handled by a third-party financial institution. This institution receives your credit card number and other identifying information to verify the number and process your transaction. Since this process is secure, we recommend you place your order using the Piano Lane Web site. However, if you feel more comfortable placing your order by phone, simply call Piano Lane toll-free at (877) 877-5743. Please do not send your order with your credit card number to us via email. If using regular mail, please use a check or money order, not cash. Cookies Cookies are small pieces of information that are stored by your browser on your computer's hard drive so that you do not have to re-enter information every time you visit our site. Piano Lane uses cookies to aid site navigation and to keep track of your shopping cart. Editing Your Account If at any time you would like to change any of your account information, log in, visit My Piano Lane, and edit your account information. There you may change or update your email address, password, billing address, payment options, and shipping option. Remember to click the "Update" box at the bottom of the page to save your changes. Your Personal Information We do not share your personal information (mailing address, e-mail address, phone number, credit card number, etc.) with any other company. At your request, should you decide not to use our services any longer, you are always more than welcome to request that we purge your account from our database. By using our Web site, you are consenting to the collection and use of your information by Piano Lane. If we decide to make any changes to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it. |
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